Shipping & Returns

For clients local to Wexford, it is possible to click and collect, specific arrangements to be made by email.

For delivery within the Island of Ireland, there is a flat rate fee of €10 per order and delivery will be via An Post postal service unless otherwise requested (additional charges may apply)

It is advised to give a mobile number when placing your order. Once your order has been dispatched you will receive an email with details on your tracking information.

Delivery is Monday – Friday during business hours so a delivery address where someone is present during these hours is recommended, this may be a work/business address.

We try to dispatch orders within 7 days and will contact you if for some reason we are not able to dispatch within this time frame. A full refund will be given if you have placed your order and for some reason we are unable to dispatch. Specific delivery times cannot be given.

Delivery to UK, Europe & Rest of World is via An Post postal service unless otherwise requested (additional charges may apply). We send international parcels by Registered Post and the parcel will need to be signed for at its destination. Once your order has been dispatched you will receive an email with details on your tracking information.

For delivery charges to the UK, Europe and Rest of the world please contact me directly at hello@gwendawallace.com

If your order is urgent please email hello@gwendawallace.com and we will respond as best we can to your requirements.

Returns Policy

Returns and Exchanges are NOT accepted. However, if there is any problem with your purchase, please contact hello@gwendawallace.com

Duty & Tax Information

Your merchandise is exported free of any Irish taxes. However, all merchandise may be subject to duty or other taxes on importation into your own country of residence.

Gwenda Wallace Art is not responsible for any importation charges or government fees that may be applied. A clearance fee may also be levied by your local post office on each such dutiable parcel. Some Post Offices show this as “Additional Postage” or “Postage Due”.

Products

All limited edition prints are A3 size (297mm x 420mm), are unframed and sent rolled in a sturdy postal tube.

Original Art can be purchased framed or unframed.

Where a piece of Original art is framed it will be wrapped and securely packaged in a presentation style box.

Unframed canvas boards will be wrapped and sent in a large flat envelope. Unframed canvas panels can be dismantled and sent in a sturdy postal tube, the customer can then bring the canvas to their local framer to be re-assembled and framed when it reaches its destination. Some may not require framing while others are enhanced by it. Simplicity is usually best for framing.